GRS Connect10.1.1 - App Store

The GRS Connect App is a mobile-friendly way to stay connected with your Community Association. You will be able to make payments, view your account, and access community information all in one place.

If you already have a login to your association website, you can login to the App using the same email address and password you use for your association website. If you do not have a current login to your association site, simply click the register button and submit your information.

Once your registration is approved, you will receive an email with a link to set your password and then you will be able to log into your account directly from this app. If you already have a login and do not remember your password, click the Forgot Password link, enter your email address to request a password reset and you will receive an email with a link to set your password. Once set, you can login with your email address and new password.

Once logged in, Homeowners will have direct access to the following features:
a. Easily switch between accounts if multiple properties are owned
b. Homeowner Dashboard
c. Access association documents
d. Access association directories
e. Access association photos
f. Access Contact Us Page
g. Pay Assessments
h. Access violations - add comments and take pictures from mobile device to add to violation
i. Submit ACC Requests and include pictures and attachments (pictures can be taken from mobile device)
j. Access homeowner ledger
k. Submit work orders and check on status of their work orders (add comments and take pictures from mobile device)

In addition, Board Members will be able to take advantage of the following features:
a. Board Tasks
b. ACC Review
c. Board documents
d. Violations Review
e. Invoice Approval

Version History Version 10.1.1 contains bug fixes. 10.1.1 Sep 17 Version 10.1 contains UI improvements & bug fixes. 10.1 Sep 9 Version 10.1 contains UI improvements & bug fixes. 10.0 Sep 8 Version 9.0.2 contains the following bug fixes:
•PDF file attachments now open as expected.
•The Make A Payment button color now adheres to the color set by your management company. In addition, the navigation buttons at the bottom of the screen now remain blue.
•UI improvements & bug fixes. 9.0.2 08/28/2025 Version 9.0 contains bug fixes and improvements to enhance the user experience and improve the app’s
stability and performance, including:
• Biometrics login options, if enabled, will vary depending on the device type and OS.
• Updated the error message that appears when an Internet connection is not available. Users will
now be redirected to the Login screen.
• A "No Content Available" message now appears when you attempt to access a screen that your
management company has not configured.
• UI improvements and bug fixes. 9.0 07/29/2025 This update contains many bug fixes and improvements to enhance the user experience and improve the app’s stability and performance. 8.6.1 02/07/2025 This update contains bug fixes and improvements to enhance the user experience and improve the app’s stability and performance. 8.6 01/06/2025 This update contains bug fixes and improvements to enhance the user experience and improve the app’s stability and performance. 8.5.3 12/24/2024 Version 8.5 contains many bug fixes and improvements to enhance the user experience and improve the app’s stability and performance, including:

• The Reserve button now always shows on the Reservation Listing screen, even when images are not present.
• UI Improvements & bug fixes. 8.5 11/11/2024 Version 8.4 contains many bug fixes and improvements to enhance the user experience and improve the app’s stability and performance, including:

Fixed an issue that prevented submission of a new ACC Request.

Fixed an issue with FAQs showing questions that should have been hidden.

UI Improvements & bug fixes. 8.4 07/12/2024 Version 8.1.1 contains many bug fixes and improvements to enhance the user experience and improve the app’s stability and performance, including the following:

• The forgot password link now works as expected when resetting your password from the app.
• Performance improvements.
• Bug Fixes and UI Improvements. 8.1.1 04/16/2024 Version 8.0 contains many bug fixes and improvements to enhance the user experience and improve the app’s stability and performance, including the following:

• Reservations are now available for communities that offer online amenity booking.
• The new Reservations screens can be accessed from the menu.
• View the details of amenities, view the availability, and complete a reservation booking.
• View and manage your reservation history.
• The Board Work Order screen now displays all work orders with any “open” status type.
• Improved the Board Action Items screen so the layout is not impacted by zooming.
• Performance improvements.
• Bug Fixes and UI Improvements. 8.0 03/08/2024 Version 7.11 contains many bug fixes and improvements to enhance the user experience and improve the app’s stability and performance, including the following:

• You can now select to view a homeowner’s future balance (if available), as well as current balance, from the homeowner dashboard.
• Improved the layout of the Calendar screen to ensure that more information is easily visible.
• Fixed an issue where empty document folders were appearing on the Documents screen.
• Fixed an issue where the yellow icon indicating unread notes was not appearing on the Notes tab of the Board ACC Review screen.
• Fixed an issue with duplicate work orders being created when a user tapped the Submit button more than once.
• Fixed an issue with information being cut off on the Transaction Completed screen for eChecks and credit card payments. 7.11 09/25/2023 Version 7.10 contains many bug fixes and improvements to enhance the user experience and improve the app’s stability and performance, including the following:

• PDF attachments now open from within the app (as opposed to downloading and opening in a different PDF viewer).
• Redesigned the Board Work Order screen to make more work order records visible. The design change includes a search bar, quick filters for Open/All Work Orders, and a new button to open filter preferences.
• Redesigned the Board Accounts Receivable screen to make more items visible. The design change includes a search bar and a new button to open filter preferences.
• Document icons now appear as a branded color.
• Added a character counter to text fields for notes throughout the app.
• The Save button now appears below the text field on all Notes screens throughout the app.
• Required Note fields now display a green border to indicate a valid entry and red when incomplete.
• Fixed an issue with tabs not appearing on the ACC Review Details screen.
• Fixed an issue with the Status on the Board ACC Review Details screen being cut off on certain screens. 7.10.2 07/31/2023 Version 7.10 contains many bug fixes and improvements to enhance the user experience and improve the app’s stability and performance, including the following:

• PDF attachments now open from within the app (as opposed to downloading and opening in a different PDF viewer).
• Redesigned the Board Work Order screen to make more work order records visible. The design change includes a search bar, quick filters for Open/All Work Orders, and a new button to open filter preferences.
• Redesigned the Board Accounts Receivable screen to make more items visible. The design change includes a search bar and a new button to open filter preferences.
• Document icons now appear as a branded color.
• Added a character counter to text fields for notes throughout the app.
• The Save button now appears below the text field on all Notes screens throughout the app.
• Required Note fields now display a green border to indicate a valid entry and red when incomplete.
• Fixed an issue with tabs not appearing on the ACC Review Details screen.
• Fixed an issue with the Status on the Board ACC Review Details screen being cut off on certain screens. 7.10.0 07/21/2023 Version 7.9 contains many bug fixes and improvements to enhance the user experience and improve the app’s stability and performance, including the following:

• Board members can now access the Homeowner List from within the app.
• Updated the success message used when setting up recurring payments to more clearly indicate that you are not being charged immediately.
• Added the Save button back to the Login Preferences screen.
• Fixed an issue with descriptions displaying incorrectly on the Violation Details screen.
• UI improvements and bug fixes. 7.9.0 05/25/2023 Your homeowner and board app has been rewritten from the ground-up to provide you the best experience to interface with your community association. This update improves the app’s performance and lays the groundwork for many new features and enhancements releasing over the next year.

In addition, version 7.8.1 includes numerous bug fixes and the following enhancements:

•You can now log in with Touch/Face ID. You will be prompted to enable this upon logging in after the update. The biometrics settings can be managed on the Login Preferences screen under My Profile.
• Push notification support for new messages in the Message Center.
• Added Owner/Tenant options to the Registration screen.
• The main menu can now be accessed from a menu button in the bottom right. Previously it was accessed from a hamburger menu in the top left.
• Preferences settings on the My Profile screen.
• You can now access on-demand answers to Frequently Asked Questions compiled by your association.
• Photos can now be uploaded from additional apps and locations instead of only from the photo gallery and camera.
• The one-time payment screen now shows the Balance Due.
• Address on the My Profile screen now appears on multiple lines, making it easier to see unit numbers and long addresses.
• Added a character counter on text fields for notes.
• Removed the trash can and edit icons from the Recurring Payments screen. You can now tap into a recurring payment to edit or delete it.
• Added text wrapping to the Details field for the Contact Us screen so that all text remains visible without the need to scroll.
• UI improvements and bug fixes. 7.8.1 04/27/2023 This update includes the following enhancements: 
▪ Document screens now display subfolders within parent folders.
▪ Tenants can register for accounts (if enabled).

It also includes the following bug fixes:
▪ Payment screens bugs.
▪ Calendar Events not displaying.
▪ Board Members screens not visible to Board Member users.
▪ Users could not pick a date in 2022 on the Account Info screen.
▪ Various bug fixes. 1.8.0 01/10/2022 This update includes following enhancements and bug fixes:
 
• Custom Content for Mobile enhancements.
• Document sub-folders are now indicated on the Documents screen as a sub-folder.
• A bug has been fixed that prevented users from registering when their name contained the “&” symbol.
• Data fixes for the Board Accounts Receivable screen.
• Bug fixes for the Board Tasks screen. 1.7.0 08/24/2021 This update includes UI enhancements and the following bug fixes:
 
The user was unable to preview attachments.
Directory data would occasionally not display correctly.
Data would not display for the Board ACC Review screen.
Data would not display for the Board Account Receivables screen. 1.6.0 06/02/2021 An enhancement was added to the app that will alert the user of new versions available in the app store.
Photos in galleries can now be viewed in landscape mode on every device.
A bug that occasionally caused the app to freeze on launch has been resolved. 1.5.0 04/23/2021 -Overall stability and performance improvements
-Minor bug issues resolved 1.4 01/21/2021 - New board work order functionality
- Minor bug fixes
- Performance improvements 1.3 10/21/2020 - Revopay payment gateway changes
- App update new feature added
- Minor bug fixes
- Performance improvements 1.2 09/30/2020 - new portfolio board task
- new feature remember my username
- recent UI changes on registration page and my profile
- auto match registration feature added
- minor bug fixes
- performance improvements 1.1 09/09/2020